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Shipping Policy

 

Standard Delivery

1 – 7 business days for Metro Area’s (NSW).
7-15 Business Days – Regional Area’s (NSW).

Shipping Policy

Shipping Policy

YT Group delivers exclusively within Australia via Australia Post or reputable third-party couriers.

Please note:

  • All deliveries require a signature upon receipt. In rare instances, courier deliveries might be replaced with Australia Post.
  • Unfortunately, address changes are not possible once your order ships.
  • We partner with independent couriers, so we cannot directly influence their delivery schedules or notify them ahead of arrival.
  • To avoid missed deliveries, we recommend ensuring someone is at home or choosing an alternative address, like your work.
  • If you're not home, additional delivery fees may apply.


Additional notes:

  • We cannot ship to PO boxes or unoccupied addresses.
  • Once your order ships, cancellations are unfortunately not possible.
  • Delivery times vary based on location. Expect 2–10 business days for stocked items, with potential delays for ordered-in items. We'll notify you directly of any backorders or delays.


The shipping rate is shown on your order at the checkout.

Order Pick Up

Once your pick-up order is ready, you'll receive a pick-up number via email. Please allow 24-72 hours for processing.